zippo Casino & Sportsbook Data Care
This page describes what we collect when you use zippo and how we keep that data protected. We collect information necessary to verify your identity, process your deposits and withdrawals, and deliver our sportsbook, live-dealer, and slots services. All data handling follows standard encryption and verification practices.
Our data collection spans account registration, login activity, payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts, and gameplay history. We do not sell your information to third parties. We share data only with payment processors and compliance partners necessary to operate our service in supported jurisdictions.
This policy applies to all users accessing zippo from Android apps, iOS browsers, or desktop. If you have questions about how we handle your data, our support team can clarify any section of this policy.
What Data We Collect on zippo
When you register with zippo, we collect your email address, full name, date of birth, and phone number. We use these details to verify your identity and comply with Know Your Customer regulations in jurisdictions where we operate. During login, we record your device type, browser version, and approximate location based on your IP address — this helps us detect suspicious activity and protect your account.
When you deposit funds via DANA or a e-wallet virtual account, we record the transaction amount, timestamp, payment method, and confirmation status. We retain this history in your account indefinitely so you can review all activity. We do not store your payment credentials (like your mobile banking password or card number) — payment gateways handle those securely on their own servers.
- Email address and phone number for account recovery and KYC contact.
- Full name and date of birth for identity verification and regulatory compliance.
- Device information and IP address for security monitoring and fraud prevention.
- Deposit and withdrawal history, including amounts, dates, and payment methods.
- Gameplay history showing which games you played, stakes, and outcomes.
- Push notification preferences and account settings you choose.
We do not collect cookies or tracking scripts
Our platform uses encrypted session tokens instead of third-party cookies. This means we do not track your browsing outside zippo, and we do not share data with advertisers.
How We Use Your Data on zippo
We use your data for five main purposes. First, account verification — we confirm your identity through KYC documents (national ID or passport) before processing large withdrawals. Second, payment processing — we share your name, account number, and transaction amount with payment providers like local payment or online payment to complete deposits and withdrawals. Third, compliance — we check accounts against sanctions lists and fraud databases to meet local regulations.
Fourth, security — we monitor login attempts, device changes, and unusual betting patterns to prevent fraud and unauthorized access. Fifth, support — when you contact our help team, we review your account history to resolve your inquiry. We do not use your data for marketing emails or sales calls unless you explicitly opt in to notifications.
Third-Party Data Processors
We work with payment processors (e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking), KYC verification services, and fraud-detection providers. These partners receive only the data necessary for their specific function — for example, local payment receives your name and phone number to authorize a deposit, but does not receive your gameplay history. All processors sign data-protection agreements and are prohibited from using your data for any purpose outside our service.
Our servers and databases may sit outside Indonesia. We encrypt all data in transit and at rest, so even if a server is compromised, your information remains unreadable. We do not transfer data to jurisdictions with weaker data-protection laws without your explicit consent.
Your Rights and Data Access
You have the right to access, update, or delete your personal data. Log into your zippo account and visit account settings to view your profile information, transaction history, and device login records. If you wish to update your phone number or email, you can do so in one step. To request a full export of your data or to request deletion, contact our support team — we respond within fourteen days.
If you believe we have misused your data, you can lodge a complaint with our support team or with your local data-protection authority. We investigate all complaints and respond within standard business hours. You can also withdraw consent for push notifications, marketing contact, or data sharing at any time without affecting your account access.
Mobile App and Browser Security
Whether you access zippo via our Android APK or iOS browser, your login session is encrypted end-to-end. We do not store your password in plain text — it is hashed using industry-standard algorithms. If you forget your password, we send a secure reset link to your email; that link expires after one hour for security.
On a shared device, always log out after each session. Your balance and account preferences remain secure in our servers, so logging back in restores your full access. We do not cache sensitive information (like payment details or KYC documents) on your device's local storage.
Cookies, Analytics, and Device Permissions
We use encrypted session cookies to keep you logged in during a session; these expire when you close your browser or log out. We do not use persistent tracking cookies. We do not integrate third-party analytics tools that follow your activity across the internet. Our data collection is limited to zippo usage only.
Our Android APK requests permissions for camera and microphone access only when you initiate a video-verification call (for KYC purposes). We do not access your contacts, photos, or messages. On iOS, browser permissions are managed by Safari — we request location access only to detect your approximate region for compliance with jurisdiction restrictions.
Updates to Our zippo Privacy Policy
We may update this policy as regulations change or as we add new features. We will notify you of material changes via email and by posting an updated policy on this page. Your continued use of zippo after a policy update means you accept the new terms. If a change is unacceptable, you may request account deletion and a full refund of your balance.
Contact and Support
If you have questions about this privacy policy or how we handle your data, contact our support team via in-app chat or email. We respond during standard business hours. Our support team can clarify which data we collect, explain how it's used, help you export or delete your information, and address any privacy concerns.
We at zippo are committed to transparent data handling. We collect information only as necessary to verify your identity, process payments, deliver our sportsbook, live-dealer, and slots services, and comply with local regulations. We do not sell your data to advertisers, use tracking cookies, or share information with third parties except payment processors and compliance partners. Your data is encrypted, your session is secure whether you access zippo from Jakarta, Surabaya, Bandung, or Medan, and you retain full control over your account information. Our services are available only where local law permits — users are responsible for verifying compliance with their jurisdiction's regulations before using our platform.